FAQ

Can I get reports from the Smart Layaway data?
We currently do not have reports within the system.  Reports are coming soon.  However, we are currently accepting support request to get excel reports. 
Thu, 14 Dec, 2017 at 3:39 PM
Is Smart Layaway secure? How is is data/information protected?
Yes.  Layaway data is store on the Microsoft Azure Cloud system.  All communication between the Clover Station and the web server communication thorough a s...
Thu, 14 Dec, 2017 at 3:40 PM
How do I cancel a Layaway?
We are currently unable to cancel a Layaway within the Smart Layaway application.  To cancel, search of the Layaway by the Layaway Number within the Clover ...
Thu, 14 Dec, 2017 at 3:41 PM
How is the down payment calculated?
The down payment is calculated by first calculated the percentage amount based on the systems configured down payment percentage.  After calculating the dow...
Thu, 14 Dec, 2017 at 3:41 PM
Setting the Default settings of your system.
Select "Settings" from the Navigation Menu.  The setting view will configure the application to meet your business needs.
Thu, 14 Dec, 2017 at 3:42 PM
How to associate your Layaway with a customer?
Associating a customer with a Layaway occurs during the creation of the Layaway.  See "How do I create a Layaway"
Fri, 5 Jan, 2018 at 4:47 PM
Missing Payment towards a Layaway Account
The Smart Charge app does not calculate or maintain order payment transactions.  The Smart Charge app maintains the payment transactions by monitoring the l...
Thu, 21 Dec, 2017 at 3:05 PM